Auction FAQs / Terms & Conditions
Here are our Auction FAQs
(Frequently Asked Questions) and Terms and conditions
for people bidding on our items on eBay and Yahoo
If you do not understand the
following faq or terms and conditions
or you disagree with them, then please DO NOT BID
By bidding you are agreeing to all the
following conditions.
AUCTION PAYMENT. WHAT ARE THE AUCTION PAYMENT OPTIONS?
As stated in the actual auction descriptions,
they are:
Winners in the US can pay by US dollar
International Postal Money order
United States Postal Service (USPS)
*INTERNATIONAL* Postal Money Order (IPMO)
(payable to Alex McLaren)
You can get these at your post office.
Ask for form MP1. They cost just $3.25
visit
US *INTERNATIONAL* POSTAL MONEY ORDER INFO
for more information
They are pink/orange in color.
and look like this
if it looks different, then you have the WRONG kind and we will just have to return it.
Send the correct IPMO to:
Alex McLaren
2-23-27 Kamejima,
Nakamura-Ku, Nagoya,
453-0013,
Japan
WE CAN NOT ACCEPT ANY OTHER KIND OF CHECK
OR MONEY ORDER - SORRY.
or
you can send US$, UK, Canadian or Euro cash via REGISTERED MAIL
(round to the nearest dollar/Euro, do not
send coins). Please send clean notes/bills as Japanese banks
won't take dirty or damaged bills!
or
PAYPAL
we will email you as soon as we get
your payment and we'll send your
order out soon after that.
please include the auction number(s).
in your PayPal email.
By bidding you are agreeing to the above payment details.
Sorry we can not accept any other
payment method not listed above.
However, Winners in the UK, ITALY, FRANCE and SWITZERLAND please email for
additional payment options.
SHIPPING. WHAT ARE THE AUCTION SHIPPING OPTIONS?
By bidding you are agreeing to the shipping details as stated in the actual item descriptions.
OTHER ITEMS. CAN I ADD OTHER ITEMS
FROM THE OTAKU.COM WEBSITE TO MY AUCTION ORDER?
Yes, just add a note with your order requesting this.
FEEDBACK.
If you require feedback please leave feedback for us, then email us and we'll be sure to do it then. Sorry but we do not leave feedback if your feedback is hidden / private.
CONDITION OF ITEMS / DESCRIPTIONS
Mint = New in box, never opened and/or still sealed
Near Mint = New, but some very minor surface marks, or it was mint but we had to open it to scan it.
Very Good Condition = used or 2nd hand, but in near perfect condition.
Good Condition = used or 2nd hand, but with some very minor marks or wear.
However no cuts, no tears and no creases unless mentioned.
Obi = Paper spine card found on most Japanese Music CDs, LDs and Games.
All games come complete with boxes and manuals, unless stated in the auction.
All books are without any creases or fading, unless stated in the auction.
EBAY ZERO FEEDBACK BIDDERS
If you have zero feedback, please request our
permission to bid - **BEFORE YOU BID** on our eBay auctions.
Please send an email stating your full name and address and also stating how you intend to pay should you win. Also make sure you understand the auction terms and conditions. By bidding you are agreeing to all the terms and conditions.
RETURNS ON AUCTIONS
Any item(s) being damaged or faulty can be returned for a replacement. Please contact us within 3 days of receipt of items for details of returning the item(s). Returns will only be accepted if there is a genuine fault with the product, this will include damage, faulty item and item not ordered. We may refund your return postage in these cases.
Any item(s) being not as described can be returned for a replacement or store credit at our discretion. Please contact us within 3 days of receipt of items for details of returning the item(s). Returns will only be accepted if there is a genuine error with the product description, this will include condition description and/or part(s) missing. We cannot refund your return postage in these cases. ALL RETURNS MUST BE SENT WITHIN 3 DAYS OF RECEIPT AND RECIEVED BY US WITHIN 21 DAYS of your
notifiying us of the problem.
If an item arrives damaged and is clearly damaged, please refuse the item, it will be returned to us and we will send a replacement. If after signing for the item and opening the package it then appears damaged, please contact your local post office within 24 hours. Also email us. If possible take a photo of the damage including the shipping reference number/label in the photo. Please keep the original packaging.
thanks for reading all the above and good luck!
| 
